The Ritz-Carlton, Toronto’s Simplici’tea’ Experience
Enjoy the simpler things in life, like taking a mid-day break for a cup of tea and treats.
Join us for a casual, simple touch of elegance and treat yourself to Simplici’tea’ in Ritz Café.
Enjoy your choice of select Sloane Teas and an array of sweet and savoury bites.
Offered Monday through Sunday in Ritz Café
Hours: 12PM to 4PM
Fabulous afternoon tea with my mother and son. We all thoroughly enjoyed the experience and the excellent food.
Booked a reso for 11am – to take my partner and his mother out for a Christmas gathering. We were sat at 11am and our tea pots did not hit the table until 11:45am. The waitress was not attentive – almost ignoring us but taking care of other tables. By 12:15 we decided that we have been ignored enough, and got up and left. Sitting for over an hour with warm, not hot tea pots. And no food. The manager Ryan was called upon to be spoken with and all he had to say is sorry. When we notified the server we were leaving, she also said okay. No one tried to rectify the situation. For this being one of the 5 five star restaurants in Toronto- we are super disappointed. It ruined our entire day. And my mother in law came from out of town for this event. Hoping to get a phone call from Ryan like he had promised. We would like to notify management of this horrible experience. We will not be recommending the Ritz Toronto to anyone and will in fact tell them not to go. Horrible service and even worse customer service.
It was a wonderful experience and one of the best afternoon tea we ever had. The service and attention from our Server Emiliya was exceptional. We had an amazing experience because of her. Thanks Emiliya
My husband and I went to the Ritz for the Sweetheart afternoon tea and had a great time. They placed us beside the fireplace which was a nice little touch as we were away from other tables and had some privacy. While the fireplace can get warm at times, I appreciated having the privacy for us. The food good as one would expect from the Ritz, but we especially loved the lobster and crab sandwich in the tea set – it reminded us of a proper lobster roll with a buttered toast. One thing I would like to commend is the service – our server had actually mistakenly forgot our teas, and was truly apologetic when she had realized the error. She then proceeded to inform us that our bills were taken care of. My husband and I were not expecting such a gesture and we were impressed by the way the situation was handled. Overall a positive experience for us and would go back again!
“””My husband and I like to go there for afternoon tea for special occasion celebrations like birthdays, Christmas, Easter etc. Today we went there for Valentine’s Day celebration, and they offered Sweetheart Afternoon Tea menu. As always, the food is tasty, and the staff are nice &”