Author: xpantinfthycar1987

I have given 1 star rather than 0 stars as I have eaten at the Brew Table in the past and the food was quite good, as was the service. However, on Saturday of last week we had planned a family birthday celebration and a...reservation was made for 6 p.m. for 5 people. At 5:15 the restaurant called the number we had provided, however the call was missed as the recipient was outside cutting grass. No message was left so it was assumed all was fine and we headed over for 6 p.m. When we arrived we were told that they had tried to call but as they didn't reach anyone the table was given away. That, however, is not why I am giving a one star review as mistakes do happen. It appears that rather than writing 5 people for 6 p.m., they had inadvertently reversed it and had written 6 people for 5 p.m. When the hostess was questioned as to why no message was left, her answer was curt and rude. "Maybe you should answer your phone" was her response and she walked away. A member of our party followed her (she never did turn around) and asked (her back) for the manager. He was much more polite, however her rudeness left a bad taste and we left. I understand that mistakes happen, but it was clearly an error on the restaurant's part and responsibility should have been taken for said mistake in some manner, especially as it was a birthday, rather than inappropriately blaming others. We don't know if we will return at a later date.