Author: Stuart20

Quick summary, if you don't want to read everything below: - Was told the wait was 10 minutes, ended up being 30+ minutes - Server forgot to order, had to be reminded after we sat for 20 minutes - Food starts to come 25 minutes...later - Dumpling dish had two flies on a SINGLE dumpling. No apology/explanation from anybody who spoke to us, including the server, the host, and the manager. Just a flat-out, "Oh... Do you want us to remake it?" - Both meat dishes were 50/50 fat-to-meat ratio - Expected us to tip for their (non-existant) service ----- Full Review ----- So it was a busy Sunday and the host told us it was a 10 minute wait, but we ended up waiting 30+ minutes. When we finally got seated, we handed in our dimsum order. 20 minutes pass and the table next to us got their order sheet handed back, and I wondered why we didn't get it back. We had to ask the server to check the order. They handed it back and it turned out they forgot about us and had just put the order in after I had asked (there was a timestamp on the order sheet showing exactly what time they put in the order). Food starts to come 25 minutes later. The amount of fat on the rib dishes is ridiculous... literally 50% fat. The worst part is when the dumpling dish came, there were TWO flies on a SINGLE dumpling. (Actually, the worst part is that we still decided to stay and eat, because we're Asian.) We flagged down the waitress, and what did she say? "Oh." She then took the dish back to the kitchen, came back to us and asked us if we wanted it to be remade. Yes, I want more dumplings with flies that were probably frozen together and haphazardly cooked. Wait NO, I do not want them to be remade for me. Anyway, we asked for the bill and paid cash, but they took a long time to return the change like they thought we were going to tip them the extra 17% leftover change. They finally gave a bunch of loose change back probably expecting at least 10%. Um how about NO... Bad service, long waits, bad food, dishes with flies, and no apologies the whole time from neither the servers, the host, nor the manager (the one who gave us the bill and change). Let me also clarify that this is the very first time I've never left a tip. I've had bad dining experiences before and have always left at least a 10% tip for bad service, but today was the worst, by far. In hindsight, I wish there was some way to tip only the food runners who actually try do their job properly.