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perlelecit1977

Joined In Jan 2022

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perlelecit1977 1 Reviews
The food is ok but the service is terrible and very hostile.
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1.0.0

The food is ok but the service is terrible and very hostile. A few week ago , I ordered online through their website, waited 45 minutes and once there I was told that the person who received the order put it on the wrong pile...and that I had to wait. I was not thrilled because I was in a hurry , it was lunch time. But, mistake can happen, so I did not say anything and wait. Tonight , I decided to try that place again. I ordered online and showed up at the pickup time that was indicated on the order. Once again when I arrived, I was informed that my order was not ready. So I took a seat and waited. After 10 minutes, I inquired to the person at the cash what was happening with my order. She told me it was out of her control and I saw her asking what was happening with my order at the kitchen crew. They did not answer. Another 5 minutes later,I realized that people that arrived after me and who did not order online had their food served. So asked again the status of my order. She asked the kitchen again , no answer. So I asked to be refund and then she asked very firmly to the kitchen for the sandwich, then finally one of the cooks activated and produced a sandwich. I won't return there anymore and I don't recommend that place. Oh ,I forgot to mention that it was not busy at all.

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