Author: Nancy_Hall

Absolutely atrocious customer service. I ordered 3 pizzas for take-out at 5:50pm. When I got them home I realized that the 2-pizza box had only 1 pizza in it. Called customer services, asked them to deliver the 3rd. It finally arrived at 7:40. When I...asked the driver to speak to the manager, I was told there was no manager that day (?!?!?!? not possible). So I called customer service again. They offered me $5 off my next order, and promised a phone call from the manager. I have not yet received a phone call. I would have needed at least the price of the missing pizza to ever order from them again. The pizza was passable - standard pizza as you'd expect from any large chain - but the 4 kids who were waiting for pizza were hungry, and the apology was abysmal.