Author: Monica_Bell

Last Sunday had an awful experience. My buddy girlfriend wanted to surprise him with this experience, I think mostly because of the view. We get to HOST stand had our reservation but would not seat us on the patio. Hostess said they were all reserved....Once in the dining room we noticed most of the patio tables empty. But no biggie. We wait 20 minutes before even approached by our server. She did apologize but gave us no explanation of the menu, she took our drink and water order. Sparkling water comes to table of 4 only enough in the bottle for 3. My buddy who this surprise is for got a splash of water. Promising a return with more water. The return never happened. Our drink order was taken and apps. Another 20 minutes later drinks arrive with Walmart quality brioche bread. except my drink which was simply coffee never made it to the table. The Ladies in our party wanted some pics so we go out to patio to take pictures. Soon after we were approached by a staff member because one person in our party, walked out to patio without wearing their mask when leaving table. She got a lecture, even after apologizing. We decide to leave. After speaking to Host the manager was brought out. Anthony the manager was the same person who spoke to us about walking out to patio without masking. This is where it gets to be my WORST experience. Anthony never asks us about why we were leaving. Proceeds to explain to us that we need to pay for what we consumed. His words. Which was a piece of bread. Yes, a piece of bread. No one at table consumed their drinks. The bread was 20 dollars. We paid and still no apology, only apology we got was from our server. She knows the place is horrible. Feel bad for the staff with a manger like Anthony. So, my suggestion, get the tap water. Take a picture and bounce. Oh, and avoid Anthony.