Author: Kat_Gates

I used to visit this location for their lunch special quite frequently. The food was good, the service was great, and you could be in and out in an hour so I could come on my lunch break. My last two experiences have not been...so good. The food is still good but the service is extremely slow and sparse. The first time it took over 2 hours for dinner. It took us at least 20 minutes to track someone down to order dessert (I even told the manager that we have been waiting a really long time and we can't find our server), we had to wait another 30 min to actually get it, and they forgot my children's dessert. I told the manager that I'd just give my kids mine instead as we didn't want to wait any longer and he seemed satisfied with that and then walked away so quickly that I couldn't even ask for another spoon, so my kids had to share one. Then I had to track someone down to pay which took another 20 minutes. My husband had to work and we thought 1.5 hours was enough time for dinner. He ended up having to leave and walk home because we couldn't find anyone to help us. The second time was during the lunch hour. Once again we had to wave down the server to even order our food. I ordered a meal with fries and the server explained to me that they are changing the oil and that fries would take extra long. I decided to change it to a baked potato instead. It still took almost 45 minutes for our food. When our food arrived we had to ask for our bill and takeout dishes because it was already time to go. The server did bring me a coleslaw to try to make up for it. I overheard him bringing other customers things to make up for the slowness as well. I am not sure what has changed, perhaps they are short-handed in the back? Unfortunately, these last two experiences were bad enough for me not to go back to one of my favorite spots.