Author: Frank_Edwards

Last time I'll go there, it used to be so good. Grumpy-angry owner/manage gave us little and the wrong information about the coupon offer, never smiled or said "thank you." Thank you would have been a nice thing to hear. Later, while eating, I went...to the counter to ask for mustard, and this grumpy man "gifted" me with an extra drop of mustard in a small cup when I asked for mustard. I went back to the counter to ask if there were refills, and the cook refilled my cup (only two-thirds of the way full, but I realized he was only following orders). When I went back up to get a refill for my mom, the grumpy owner/manager yelled an accusation at me, "how many times have you been up her for a refill!" not realizing I was getting one for my mom and that was the first time, and he refilled it two-thirds of the way full! THAT'S NOT HOW ANYONE SHOULD EVER TALK TO CUSTOMERS! The experience was more than upsetting. The cook and the female server were well versed in customer service, and that was the only saving grace for the ONE rating.