Author: Donna_Amos

The food is good but their service is terrible and awful! I would put 0 point or minus if there's an option. I arrived restaurant at 8:20pm. They said they didn't accept dine in coz they will close at 9pm (there were 40 minutes until...they close...) Ok, fine. I ordered a large noodle soup to go and when I got home, I found there's no noodle in my package. I called them back at 8:50pm and told them that there's no noodle in my meal. At that time, I just wanna they cook a noodle for me and I can go back to pick it up since I haven't ate anything. However, the only sentence they talked to me is "It's impossible" and repeat and repeat and repeat. Then I said I can send a picture to them. I send a SMS to them as soon as I hang up the phone and waited for their reply. They didn't give me any feedback. After wait about 10 minutes, around 9:02pm, I called them back, and NO ONE answered the phone. I called them more than 10 times, they just didn't pick up the phone! I had nothing to eat at that night and I was so angry and hungry! I called them on the second day, and they still repeat the same thing "It's impossible". And they said “If you want, we can give you the noodle”. I was so disappointment. Who would like the damn noodle on the second day??? and the ONLY noodle??? And "It's impossible" made me feel like I'm a cheater for a noodle. The most important thing is from the beginning to the end, they DID NOT even say ONE apologize to me! NO! I won't go back to it definitely. They are terrible! It was the worse experience I ever have!More