Author: Caleb_Murdock

I saw a Groupon for Happy Lamb Hot Pot for this Broadway location, so I decided to it a try with my family. I read a lot of complaints about slow service, so decided to go right at 5pm on a Saturday. At that time,...there were only a few customers, but by the time we finished right after 6pm, it started to fill up. The soup came out shortly after we placed our order so it had time to reach boiling. And then the service robot came to deliver the dishes. Yes, a service robot! Part novelty, but it certainly had its function as it helps carry a good number of dishes all at once, so definitely more efficient than having a server make two trips. The server followed the robot, so once the robot reached us the server transferred all the plates onto our table. When we did order some supplemental dishes, the server wasn't immediately available, but the robot provided some verbal instructions to take the plates and then press the "Done" button, so it knew when to go back to the kitchen. Kids enjoyed interacting with the robot. Food itself was pretty standard for hot pot. The soup base and the meats were fine. The meatballs are very tiny, but faster to cook I suppose. I didn't feel the cabbage or mushrooms were cleaned very well. There are about 10 sauces available from the self-serve counter. As far as service was concerned, it was OK. Even though we went at 5pm to beat the crowd, there were only two servers. They were very friendly (more so than most hot pot places), but not really attentive. It took me awhile to wave a server down to order our extra plates. Considering this place has an All You Can Eat option, I could see how service speed would become a real issue when it's full and everyone is doing AYCE. Overall, I was pretty happy with my visit. Groupon offer is a pretty good deal for decent food. Kids though the robot was cool. And we didn't suffer any major issues since I went early. I would consider coming back for the same deal.