Author: Lauren15

Service is very very very poor. We waited almost 2 hours for our orders. They served the appetizers within 20 minutes but the rest of our orders is close to 2 hours. We were placed to sit at the back porch of the restaurant, at...that time, the temperature dropped to 14 celsius and windy and a bit of rain(July 31, 2021). After 45 minutes of waiting, another group of customers came, they ordered the same foods that we ordered, but they only waited for ten minutes. They served them sisig, crispy pata and the like. So i told the waitress, why can't you serve us the crispy pata and sisig on our table first because we were here for 1 hour waiting and they explained it's a group thing order (in which i don't really get up until now). We were not so worried of ourselves but we were more worried of our kids that it's already past 9pm but did not get their orders yet. The worst thing instead of making up with us with their extra poor service, our final bill is $400 plus, when we investigate the details of the bill, 4 bottles of water contributed much to make it higher. They should treat all customers equal, be it a local or tourist. the system of serving must be first come, first serve. if they think they cannot deliver the food on time, they should inform us. And if they cannot handle a lot of customers (because they reasoned out they have less manpower), then do not accomodate, otherwise like just what happened you will make your customers furious and naturally write you a bad review. It seems you are onlly after of quantity(money) and not quality. This restaurant don't deserve a recommendation nor a rating. if it were to me, i will not give even a 1 star. P.S. Please improve your sisig - it's very salty and the ideal sauce for calamari is butter sauce not the black ink that comes from the squid!More