Joined In Jun 2022
No info available
I ordered two Southwest Chicken Rice Bowls and arranged to pick them up. When I arrived they were ready and waiting for me. I spent less than ten seconds inside the place and was handed a nice paper bag with my food inside. Unfortunately when...I arrived home I discovered that there was no chicken in either bowl. I called the restaurant and spoke with Tara who advised me that the computer had somehow missed the chicken part ( even though I had indeed been charged for chicken in both bowls). She advised me that there would be a gift card waiting for me the next time I came by. Two days later I picked up the card and she had written a nice "Sorry" note on the envelope. This situation was handled very well by Tara. And, the food tasted great! ThanksMore